Services & Accessibility

Services and conveniences to enhance your visit with us

Visitor Information


  • Information Counters

    • Golden Garden (Near drop-off point)
    • Floral Fantasy (Next to exit of Bayfront MRT)

  • 8.30am - 9.00pm daily

  • Visitor Service Centre

    • The Canopy (Opposite Main Ticketing Counter)

  • 8.30am - 9.00pm daily

  • See map for locations

Visitor Information & Services


  • Take a piece of the Gardens back with you. Drop by our gift shops to check out our selection of exclusive Gardens by the Bay souvenirs, books and delicious treats, including our very own ice-cream and teas.

  • Locations

    • Arrival Gift Shop
    • Canopy Gift Shop
    • Conservatory Gift Shop
    • Floral Fantasy Gift Shop

  • 9.00am - 9.00pm daily

  • See map for locations

Shopping at the gardens


  • Ticketing Counters

    • The Canopy (Located in front of Flower Dome entrance)
    • Bayfront Plaza & Floral Fantasy (Next to exit of Bayfront MRT)
    • Supertree Grove (For purchase of OCBC Skyway tickets only)

  •  9.00am - 8.00pm daily

  • See map for locations



  • Taxi stand: Located at the Main Gate entrance

  • Bicycle parking racks: Located around Bay South Garden. 

  • Electronic lockers: One-time rental charge for up to 16 hours. Various sizes are available at the below locations.

    • Golden Garden at $2 and $4
    • The Canopy at $2 and $4
    • Bayfront Plaza at $4 and $10 


    Please note:

    • Additional charge for every 16 hours exceeded
    • Only $2, $5 and $10 (SGD) notes are accepted
    • No change will be given

  • Strollers: Stroller rental are available at $2 per day at Visitor Service Centre (The Canopy), Information Counter (Golden Garden) & Floral Fantasy from 9.00am daily (Last rental at 8.00pm) Strollers must  be returned by 9.00pm. Kindly note that strollers issued are meant for young children (weight limit of 15kg).

  • Nursing rooms: Available at the below locations.

    • Golden Garden (Near Information Counter)
    • The Canopy (Near Flower Dome entrance)
    • Inside Cloud Forest (After going down the escalator from Crystal Mountain)
    • Supertree Dining
    • Children's Garden
    • The Meadow

  • First aid services: Available at the Visitor Services Centre

  • ATMs: Available at The Canopy

  • Conservatories Audio Guide headset: Available for rent at $4 per headset at the Visitor Service Centre. Find out more on our Conservatories Audio Guide.

  • Free WiFi (GBTB-FreeWifi): Available at Flower Dome, Cloud Forest, Supertree Grove, Golden Garden, Far East Organization Children's Garden and Floral Fantasy.

  • Wheelchairs: Wheelchair rental are available at $2 per day at Visitor Service Centre (The Canopy), Information Counter (Golden Garden) & Floral Fantasy from 9.00am daily (Last rental at 8.00pm). Wheelchairs must be returned by 9.00pm.


    Kindly approach our friendly staff on ground if you require any assistance. 

Getting around the Gardens


  • 9.00am - 9.00pm daily
    Shuttle Service begins at 12.30pm on the first Monday every month.

  • Runs at 10-minute intervals (Loop service between Bayfront Plaza and the Conservatories)

  • Admission fee at $3 for unlimited rides per day
    Last ticket sale at 8.30pm. 


    Tickets can be purchased at the Ticketing Counters during the specified operating hours (Cash payment in small notes only). For Group ticket purchases, electronic payments are available at the main Ticketing Counter at The Canopy.

  • Free Shuttle Service for all wheelchair passengers

    Applies to ambulent and non-ambulent wheelchair passengers. Caregivers are required to purchase a ticket.



  • Auto Rider – Asia's first fully operational self-driving vehicle – brings a new dimension of travel within the Gardens. This futuristic ride allows visitors to see more of the Gardens from the comfort of an air-conditioned tour vehicle, with live commentary on board.

  • 10.00am to 12.00pm daily
    2.00pm to 4.00pm daily

  • Runs at 20-minute intervals (Service starts from Bayfront Plaza and ends at Flower Dome.

  • Admission fee at $5 for all
    (Complimentary for children below 3 years old)


    Visitors will need to collect a time slot coupon from the Auto Rider counter at Bayfront Plaza before purchasing tickets at Bayfront Plaza Ticketing counters. Tickets are sold on a time-allocated basis.

  • Please note:

    • The above admission rate applies to Friends of the Gardens members.
    • Each rider has a maximum capacity of 6 passengers.
    • The service will not run in inclement weather due to safety reasons and lack of sightseeing opportunities.
    • Live commentary available on board about self-driving vehicle technology and the gardens surroundings.

Audio Tour

  • Hop onto our Audio Tour and enjoy a leisurely 25-minute informative commentary tour around the Gardens.

  • 9.00am - 5.30pm (Mondays* - Fridays)
    9.00am - 5.00pm (Weekends and Public Holidays)
    *Tours begins at 12.30pm on the first Monday of every month.

  • Runs at 15-minute intervals

  • Standard Admission

    Adult/Senior: $8
    Child (3-12 years old): $3

  • Singapore Resident1 Admission

    Adult: $8
    Senior (≥60 years old): $5
    Child (3-12 years old): $3

  • The commentary on our Audio Tour vehicles is in English. Mandarin and Japanese commentaries are only available upon booking of garden tour and VIP visits.

  • Tickets can be purchased at the Audio Tour Ticket Counter at Golden Garden during the specified operating hours. Cash payments to be made in small notes only.

    For Group ticket purchases, electronic payments are available at our main ticketing counter (The Canopy).


  • Planning a wedding shoot at Gardens by the Bay? Don't sweat the small stuff! Simply book a buggy for $298 and rove around in comfort as you find the perfect spot to capture your lifetime memories.


    • Price includes 3 adult tickets for Two Conservatories
    • Service available on weekdays only, from 9.00am to 5.00pm
    • 3 working days advance booking required
    • Photographer not provided


    Download the booking form and send the completed form to us at


Terms and Conditions for Garden Cruiser services:

  • 1 Singapore Resident Rates are applicable for Singapore citizens, permanent residents and those living in Singapore, including holders of employment passes, work permits or dependent passes. Proof of residency may be required when purchasing tickets.
  • All prices are in Singapore Dollars (SGD) and are inclusive of GST. 
  • The admission hours and rates above reflect our standard operating hours and prices and are subject to change. Please check the Announcements page for latest updates.
  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.