Services & Accessibility

Services & Accessibility

Services and conveniences to enhance your visit with us

Information & Ticketing


  • Information counters:
    Golden Garden (Near drop-off point)
    Bayfront Plaza (Near Bayfront MRT)
    9:00am to 9:00pm daily


    Visitor Service Centre
    (Opposite The Canopy ticketing counter)
    9:00am to 9:00pm daily


    See map for locations

  • Please note the extended operating hours for Information counters at Golden Garden & Bayfront Plaza:

    Information counter at Golden Garden:

    1 Dec 2017 - 1 Jan 2018:
    9:00am to 11:00pm


    Information counter at Bayfront Plaza:

    1 - 26 Dec 2017:
    9:00am - 11:00pm


    • Gardens Map (Bay South Garden)
      Grab a complimentary map from our Visitor Information counters or you can download the online version.
    • Self-Guided Trail Map
      Available at $1 at the gift shops. Find out more on self-guided trails.
    • Wheelchair and stroller rental
      $2 per day
    • Conservatories Audio Guide headset rental
      Available at $4 per headset at the Visitor Services Centre. Find out more on conservatories audio guide.

Visitor Information & Services


  • The Canopy ticketing counter (in front of Flower Dome entrance)
    Operating Hours: Daily, 9.00am - 8.00pm

    Bayfront Plaza ticketing counter (near Bayfront MRT)
    Operating Hours: Daily, 9.00am - 8.00pm

    Types of tickets available:
    Conservatories tickets and Shuttle tickets

  • Please note:

    From 1 Dec 2017 - 1 Jan 2018, ticketing counters are open until 9pm. 



Getting Around


  • Loop service between Bayfront MRT and the Conservatories.

  • 9.00am - 9.00pm (Daily)
    Shuttle Service begins at 12.30pm every first Monday of the month.

  • Admission fee for all:
    $3 (unlimited rides for the day only)
    Last ticket sale at 8.30pm.

  • Runs at 10-minute intervals

  • Free Shuttle Service for all wheelchair passengers. Applies to ambulent and non-ambulent wheelchair passengers. However, caregivers will be required to purchase a ticket.

  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.



  • The Auto Rider – Asia's first fully operational self-driving vehicle – brings a new dimension of travel within the Gardens. This futuristic ride allows visitors to see more of the Gardens from the comfort of an air-conditioned tour vehicle, with live commentary on board.

  • 10.00am to 12.00pm and 2.00pm to 4.00pm (Daily)

  • Admission fee for all:
    $5 (Not applicable for children below 3 years old)
    Visitors will need to collect a time slot coupon from the Auto Rider counter at Bayfront Plaza before purchasing tickets at Bayfront Plaza Ticketing counters. Tickets are sold on a time-allocated basis.

  • Runs at 20-minute intervals from Bayfront Plaza to Flower Dome.

  • Please note:

    • There will be no discount for FOG members
    • Each Rider has a maximum capacity of 6 passengers
    • The service will not run in inclement weather due to safety reasons and lack of sightseeing opportunities
    • Live commentary available on board about self-driving vehicle technology and the gardens surroundings

Outdoor Garden Audio Tour

  • Hop onto our Audio Tour and enjoy a leisurely 25-minute informative commentary tour around the Gardens.

  • 9am - 5.30pm (Mon* - Fri)
    *Tours begin at 12.30pm every first Monday of the month.

  • 9am - 5pm (Sat, Sun, Eves of & on Public Holidays)

  • Singapore Resident1 Admission

    Adult: $8
    Senior (≥60 years old): $5
    Child (3-12 years old): $3

  • Standard Admission

    Adult/Senior: $8
    Child (3-12 years old): $3

  • Runs at 15-minute intervals

  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.


    1 Singapore Resident Rates are applicable for Singapore citizens, permanent residents and those living in Singapore, including holders of employment passes, work permits or dependent passes. Proof of residency may be required when purchasing tickets or when entering conservatories.


  • Planning a wedding shoot at Gardens by the Bay? Don't sweat the small stuff! Simply book a buggy for $298 and rove around in comfort as you find the perfect spot to capture your lifetime memories.


    • Price includes 3 adult tickets for Two Conservatories
    • Service available on weekdays only, from 9.00am to 5.00pm
    • 3 working days advance booking required
    • Photographer not provided


    Download the booking form and send the completed form to us at


The admission hours and rates above reflect our standard operating hours and prices and are subject to change. Please check the announcements page for the latest updates.



  • Locations
    Arrival Gift Shop 
    Canopy Gift Shop 
    Conservatory Gift Shop 

  • 9:00am - 9:00pm daily

  • Take a piece of the Gardens back with you. Drop by our gift shops to check out our selection of exclusive Gardens by the Bay souvenirs, books and delicious treats, including our very own ice-cream and teas.

Shopping at the gardens


  • Taxi stand: Located at the Main Gate entrance

  • Bicycle parking racks: Located around Bay South Garden. 

  • Electronic lockers: One-time rental charge for up to 16 hours. Various sizes are available at the below locations.

    • Golden Garden at $2 and $4
    • The Canopy at $2 and $4
    • Bayfront Plaza at $10 

    Please note:

    • Additional charge for every 16 hours exceeded
    • Only $2, $5 and $10 (SGD) notes are accepted
    • No change will be given

  • Strollers: Available for rent from 9.00am daily on a first-come-first-served basis (Last rental: 8.00pm; Stroller return: by 9.00pm). Kindly note that strollers issued are meant for young children (weight limit of 15kg).

  • Nursing rooms: Available at the below locations.

    • Golden Garden (Near Information Counter)
    • The Canopy (Near Flower Dome entrance)
    • Inside Cloud Forest (After going down the escalator from Crystal Mountain)
    • Supertree Dining
    • Children's Garden
    • The Meadow

  • First aid services: Available at the Visitor Services Centre

  • ATMs: Available at The Canopy

  • Free WiFi (wireless@SG): Available at The Canopy, Supertree Grove and The Meadow

  • Wheelchairs: The Gardens is wheelchair-friendly, with special ramps, lifts and barrier-free routes incorporated in its design. Wheelchairs are available for rental at Visitor Information Counters located at the Visitor Centre and The Canopy, from 9.00am daily, for $2 per day. Last rental is at 8.00pm, and wheelchairs must be returned by 9.00pm. Should you require any assistance, kindly approach a member of our friendly staff. 


    Please refer to our Gardens Map for more information on the various locations of our amenities and facilities available in the Gardens.