Reopening the Gardens: New Visiting Guidelines

Updated as of 28 Jun 2020

We are thrilled to welcome you back to Flower Dome!  The beauty of nature contained within Flower Dome will offer people rare respite, and we’re doing our best to ensure people can enjoy the beautiful flowers with peace of mind.  

Just as we have done with the outdoor gardens, we have put in place safety measures  to make our indoor gardens a place of wellness during this period, and will be reopening our attractions and amenities progressively, beginning with Flower Dome.

Please respect the new visiting guidelines we have put in place in accordance with government regulations. You may read them in details below. It takes all of us to stay #SGUnited.  

Flower Dome will open first to our Friends of the Gardens members on 1 Jul, and we look forward to welcoming the rest of the public from 11 Jul onwards.


Before Your Visit

For Friends of the Gardens members:
Pre-Book Your Time Slot Before
Your Visit

All members are required to pre-book their visit date and time online or via our Gardens by the Bay Mobile App, before visiting the Gardens to ensure safe distancing and better regulate crowds.

Pre-book your time slot:

Book Online  Book via Mobile App

 

For more information and visiting guidelines for Friends of the Gardens members, click here.

How to book your visit (Online)

How to Book: Step 2
  • Step 2


    Select your preferred visit date and time to visit Flower Dome.

How to Book: Step 3
  • Step 3


    Complete your booking and view your booking summary under 'View my Visit Time slot'.

How to Book: Step 4
  • Step 4


    Scan your e-Card and present your time slot booking at Flower Dome entrance for admission.


Download the official Gardens by the Bay
mobile app & optimise your visit!

App features include pre-booking of entry time slots to visit Flower Dome, SafeEntry check-in and check-out, contactless e-Card scan, automatic parking redemption and other features!

View Quick Start Guide

Should you encounter difficulties in downloading the Gardens by the Bay Mobile App, you may also book your visit time slot and access your e-Card online. If you need further assistance, please drop us an email at friends@gardensbythebay.com.sg and we will get back to you soon.  

 

mobile app iOS
For iPhones and iPads
Requires iOS 11.0 or later
App for android
For Android devices
Android 7.0 and up

For public:
Pre-book your tickets & time slots from 7 Jul 2020

  • From 7 Jul, the public can purchase their timed-entry tickets online or through our Gardens by the Bay Mobile App.

    All visitors are required to pre-book their visit date and time before visiting the Gardens to ensure safe distancing and better regulate crowds.


    Please note that our onsite Ticketing Counters at Gardens by the Bay will not be open during this period.

Know our operating hours

  • 1. Attractions

    From 1 Jul, Flower Dome will be open to Friends of the Gardens members only, while Far East Organization Children’s Garden will be open to all visitors.

     

    From 11 Jul, Flower Dome will be open to the public as well, while the rest of our attractions will remain closed until further notice.

  • Attraction Status Operating Hours
    Flower Dome

    From 1 – 10 Jul – Open to Friends of the Gardens members only

     

    From 11 Jul – Open to the public and Friends of the Gardens members

    9.00am - 8.00pm
    Far East Organization Children's Garden Open to the public and Friends of the Gardens members 9.00am - 8.00pm
    Outdoor Gardens Open to the public and Friends of the Gardens members 5.00am - 2.00am
    Cloud Forest Closed until further notice  
    Supertree Observatory Closed until further notice  
    Floral Fantasy Closed until further notice  
    OCBC Skyway Closed until further notice  

     

  • 2. Food & Beverage Outlets, Services and Amenities

    The following list of Food & Beverage outlets, Services and Amenities will be open and available for visitors:

  • Service / Amenity / F&B Establishment Reopening / Available Date Operating Hours
    Car Parks:
    • Main Entrance (basement)
    • The Meadow
    • Satay by the Bay
    • Bayfront Plaza
    • Bay East

    Open

    5.00am - 2.00am
    Pollen Open Open from Wednesdays to Sundays only
    Lunch: 12.00pm - 2.30pm
    Dinner: 6.00pm - 10.30pm
    Majestic Bay Open Lunch: 11.30am - 3.00pm
    Dinner: 5.30pm - 8.00pm
    McDonald's Open 11.00am to 8.00pm
    Cafe Crema Open 8.30am to 6.30pm
    Bakerzin Open 11.00am to 7.00pm
    Satay by the Bay Open with selected stalls:
    - Marina Live Seafood
    - Makan by the Bay (Halal, closed on Mondays)
    - Thai Cuisine
    - Huat Huat chicken wings
    - GeyLang Lor 29 Hokkien Mee
    - 26 @ Marina Live Seafood (Steam boat)
    - Satay stalls
    - Drink stall
    10.30am - 10.00pm
    Fennel Cafe Open from 11 Jul Open from Wednesdays to Sundays only
    10.00am to 8.00pm
    Closed on Mondays and Tuesdays
    Supertree Food Hall

    Open with selected stalls from 11 Jul:
    - Texas Chicken (Halal)
    - Chutney Mary
    - Pho Street
    - Hill Street Coffee Shop
    - Cafe Coco

    11.00am - 7.00pm
    Shuttle Service Open to Friends of the Gardens members from 1 - 10 Jul 9.00am - 8.00pm
    Arrival Gift Shop Open 9.00am - 8.00pm
    Wheelchair and stroller rental Open
    (Available at Arrival Gift Shop)
    9.00am - 7.00pm

     

    The rest of our Gift Shops, F&B establishments, Information Counters, Visitor Service Centre, Ticketing Counters, other services & amenities that are not indicated above, will remain closed until further notice.


Upon Your Arrival

Entry Requirements

    • Visitors are strongly advised to arrive on time and to visit Flower Dome within their selected time slot, as entry may not be allowed if the subsequent entry time has reached its quota.
    • Check-in via SafeEntry. Visitors can scan the SafeEntry QR Code at the attraction entrance or activate it via the Gardens by the Bay Mobile App.
    • Prepare your booking. Have your timed tickets ready for scanning in the Gardens by the Bay app for entry. For members, you may scan your membership e-Card in the Gardens by the Bay Mobile App at the attraction entrance for entry.
    • Some of our F&B outlets will not be operating at the usual hours. Please click here for the latest updates on the operating hours of our F&B outlets.


During Your Visit

Practice Good Hygiene and Safe Distancing

  • We request that all visitors adhere to the government guidelines relating to safe distancing, personal hygiene and monitoring symptoms when unwell.

    • Group size should not exceed 5 persons.
    • Stay at least 1m away from other groups.
    • Please wear a mask at all times, except when eating and drinking.
    • Masks may also be removed when performing strenuous activity such as jogging, cycling. Other light exercises like playing ball or dog walking etc are not considered strenuous activities.
    • Keep the Gardens clean during the entire duration of your visit.
    • Re-entry to the Flower Dome is not permitted once you have left Flower Dome.

How we're keeping you safe

  • The safety of our visitors remains our top priority. During this period, the number of visitors entering Flower Dome at any given time will be reduced by 75 per cent. In addition, here are other precautionary measures we put in place to ensure visiting is safe for everyone.

     

    These measures include the following:

    • Temperature screening
    • Safe distancing of 1m and floor markers to guide people in complying
    • Automatic entry and exit doors
    • One-directional flow of visitors in Flower Dome
    • Self-disinfecting coating on commonly touched surfaces like lift buttons and escalator railings
    • Sanitisation of public amenities like toilets every hour
    • Hand sanitisers available at all entrances, exits and high contact areas
    • Equipping the air-chilling system in Flower Dome with high performance germicidal Ultra Violet (C) emitters similar to those used in healthcare institutions to improve air quality


  • The preventive measures implemented to ensure the safety and wellbeing of our visitors have been validated by a government-appointed agency, and Gardens by the Bay has been awarded the SG Clean Quality Mark by the Singapore Government.

    For more information, visit http://sgclean.gov.sg.

CONTACT US