Privileges

Update of Time slot Booking Policy

We hear you! To ensure that more members can access the time slots they want, the maximum number of active bookings each member can make at any one time will be revised to 3 bookings with effect from 1 Dec 2020.
- This means that if you have already made 3 time slot bookings for your upcoming visits and would like to make a 4^th booking, you will need to either fulfil one of the visits, or cancel/amend one of the 3 active bookings. You can utilise each of the bookings for any one of the attractions namely Flower Dome, Cloud Forest and OCBC Skyway.
- Given that the visit time slots to our conservatories are limited due to safe distancing and capacity control measures, we would also like to seek your cooperation to cancel/amend your booking as soon as possible, if you have a change of visit plans – so that other members may be able to book the time slot.
- Bookings made prior to 1 Dec 2020 will be recognised.
Safety and new visiting guidelines
Click the button below for further updates on our safety and new visiting guidelines for members.

See Guidelines for Members

Membership sign-ups / renewals

Please note that Friends of the Gardens Membership sign-ups/renewals will not be available onsite during this period.

Book Your Time Slot Before Your Visit

To ensure safe distancing and better regulate crowds, all members are required to book an entry time slot to visit the attractions.

Your time slot booking can be easily made online, or via our Gardens by the Bay Mobile App.

Book Online Book via Mobile App

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For Supertree Observatory, limited tickets can be purchased from a self-service Ticketing kiosk at the attraction entrance starting 1 Dec 2020.

Frequently Asked Questions

Download the official Gardens by the Bay
mobile app & optimise your visit!

App features include pre-booking of entry time slots to visit the attractions, SafeEntry check-in and check-out, contactless e-Card scan, automatic parking redemption and other features!

Download Mobile App

Join us as a Friend of the Gardens

The Friends of the Gardens membership programme aims to engage and reward members with great savings and an extensive host of privileges – including unlimited admission to Flower Dome, Cloud Forest and OCBC Skyway, free parking for the first 2 hours, exclusive merchant discounts, and more! We look forward to welcoming you to our ever-growing family.

If you have any questions, you can refer to our FAQ page or contact us via email at friends@gardensbythebay.com.sg.

Friends' Privileges

Unlimited admission to attractions

Enjoy unlimited admission* for one year to Flower Dome, Cloud Forest and OCBC Skyway.

*Excluding the dates when the Cooled Conservatories and OCBC Skyway are closed for maintenance and special circumstances.

Note:
All visitors are required to pre-book their visit date and time before visiting the attractions to ensure safe distancing and better crowd regulation. For further updates on our new visiting guidelines for members, click here.

Complimentary Parking

Our new complimentary 2-hour parking via Contactless Carpark Entry system accords free parking to members via automated recognition of car IU.

To apply, simply download Gardens by the Bay mobile app, select “Friends” followed by “My Particulars”, and submit both your Car Plate and IU numbers. Processing takes at least 5 working days* (excluding Weekends & Public Holidays). Members will receive a confirmation email once their car details have been successfully registered to the car park system.

Each membership is permitted to register only one (1) private car’s IU, and each IU can only enjoy 2 hours of complimentary parking per day. Please note that in cases of duplicate submissions of car plate and IU numbers, only the first submission will be uploaded to the parking system.

Terms and Conditions apply.

*If you visit the Gardens during the 5-day processing time, please present the complimentary 2-hour parking e-coupon in your membership app at our Redemption Centre to receive a physical parking coupon. Simply log on to your GB mobile app, select "Friends", then "Privileges & E-Vouchers", followed by "Complimentary 2-hour Parking". Members are eligible to redeem up to 3 e-Coupons for their own use before their vehicle information has been updated in the parking system.
Click here to find out how to use your parking coupon.

Complimentary 2-Hour Parking Terms and Conditions

Complimentary first two (2) hour parking is only applicable for Friends of the Gardens (except Child/Student members), and limited to per membership visit per day.
The present system of issuing physical carpark coupons to current members will be phased out after 30 Sep 2020. Current members who wish to enjoy complimentary 2-hour parking will need to apply for the Contactless Carpark Entry System by the extended deadline of 21 Sep 2020. To do so, please download the Gardens by the Bay mobile app, click on “Friends”, Update my Particulars and Car Details”, provide both your Car Plate and IU numbers, and confirm your submission.
Please allow us at least 5 working days (excluding Weekends & Public Holidays) to process the update to our car park system. You will receive an email confirmation once your car particulars have been successfully uploaded to the parking system, and thereafter 2-hour complimentary parking will be automatically accorded via the IU number registered in our system. In the interim period, you can still continue to redeem a 2-hour car park coupon from our Redemption Centre.
Each membership is permitted to register only one (1) private car’s IU, and each IU can only enjoy 2 hours of complimentary parking per day. Complimentary two-hour parking is not applicable for motorcycle, which is charged on a per-entry basis.
Please ensure that both your Car Plate and IU numbers are correct before submission. Gardens by the Bay will not be responsible for any inconveniences, delay or loss incurred as a result of incomplete, incorrect or non-submission by members.
Each membership is entitled to a complimentary change of the registered Car Plate/IU a maximum of one time per year. Subsequent changes will be subjected to Admin charge of $10.70 (inclusive of GST).
Gardens by the Bay reserves the right to change or amend the terms and conditions at any time without prior notice.

Enjoy 10% Discounts on eShop collections

Friends of the Gardens enjoy an exclusive storewide* 10% discount when applying a promo code upon checkout.

Promo code to redeem this promotion will be sent to you via e-newsletter, or email in to friends@gardensbythebay.com.sg.

Shop Now

Terms and conditions apply

Retail Therapy

Enjoy 10% discount* for selected merchandise purchased at the Gift Shops.

Valid at Arrival Gift Shop and Conservatory Gift Shop.
Selected merchandise is subject to promotion period.

Terms and conditions apply

Wine and Dine

Enjoy special savings and exclusive birthday treats with our dining partners!

Click here to view our dining privileges

Terms and conditions apply

* Terms and conditions apply

- All discounts are valid till 31 December 2021 and are valid for dine-in at the merchants’ outlet at Gardens by the Bay only, unless otherwise stated.
- Friends of the Gardens membership card must be presented at the time of payment.
- The offers are not valid in conjunction with any other offers, discounts, vouchers, promotions and card privileges.
- Price is subject to prevailing GST and applicable service charge.
- The participating merchants reserves the right to replace a complimentary item with another item of similar or equal value should it be unavailable.
- Birthday treats (where applicable) are valid only on birthday month and is limited to one (1) redemption per member. To enjoy them, please present Friends of the Gardens membership card and proof of identity (with date of birth).
- Gardens by the Bay management and the participating merchants reserve the right to amend the above terms and conditions without prior notice.
- All images shown are for illustration purposes only.

Friends Of The Gardens

Membership sign-ups / renewals

Book Your Time Slot Before Your Visit

Download the official Gardens by the Bay
mobile app & optimise your visit!

Join us as a Friend of the Gardens