Corporate Membership

Enjoy unlimited admission, free parking, exclusive invites and more!

General Faqs

How do we sign up/renew for the corporate membership?

Simply download the application form from our corporate membership website, gardensbythebay.com.sg, and email the completed, duly-endorsed application form to friends@gardensbythebay.com.sg with the email subject header “Corporate Membership Application (Company Name)”.

Upon successful sign-up/renewal, your company will be notified on the collection of your corporate membership card(s) at our Friends of the Gardens Centre. The Centre is open daily from 9.00am to 8.00pm.

How long is our corporate membership valid for?

Corporate membership is valid for one (01) year from the date of card issue.

What is the difference between sign-up and renewal?

A new sign-up is defined as where the applicant is either:
- Joining corporate membership for the first time or;
- A former corporate member who take up a membership again or;
- A current corporate member who is taking up a different membership package (i.e. from a 2-card package to a 3-card package, or vice versa).

A renewal is defined as where a current corporate member continues his/her existing corporate membership package for another year under the same membership package within the membership validity period.

How does the corporate membership look like?

Below is a sample of our corporate membership card (front and back):

Corporate Membership

What is the processing lead-time for getting our corporate membership card after we have sent in the application?

Estimated 7 – 14 working days upon successful payment received by Gardens by the Bay. For organisations under vendors@gov, it will take an estimated 7 – 15 days upon order confirmation in the vendors@gov system.

Can we change our membership package (e.g. 2-cards to 3-cards) in the middle of the membership validity period?

Change of membership packages are not permitted in the middle of the membership validity period. However, you can apply for a new membership package (which will start from the date of card issue for the new package).

We are holding 2-card package corporate membership (valid till 8 June the following year). Can we renew our corporate membership today to 3-card package corporate membership?

I am afraid you are not able to do so, as renewals can only be done for the same membership package (i.e. 2-card package renew to 2-card package). We would advise you to take up a 3-card package only after your current 2-card package expires. Alternatively, you may wish to take up a new 3-card package (which will take effect from day of card issue), which will run concurrently with your current 2-card package.

Can I transfer our corporate membership to another company?

Corporate membership card is non-transferable. Only the employee of the company registered under our corporate membership (based on printed company name on the corporate membership card) may enjoy the membership benefits. Having said so, please ensure that your requested printed organisation name on your corporate membership card is consistent with your organisation’s name printed on your employee pass at the point of membership application. Our admissions staff will allow entry after verification that the organisation name printed on the corporate membership card matches that of the organisation name printed on your employee pass. 

We have lost one of our corporate membership cards. How do we get it replaced?

An administrative fee of S$10 is applicable. Please note that we will replace all 2 cards/3 cards under your corporate membership package, and that all your current cards will be automatically de-activated once the new replacement cards are printed at the Centre.

As such, do be advised to refrain from issuing the remaining (current) corporate membership card(s) to your staff in the interim period while you are doing new card replacement at the Centre.

Where is Friends of the Gardens Centre located?

The Friends of the Gardens Centre is located opposite the main Ticketing Hub, The Canopy. The Centre opens daily from 9am to 8pm.

We are interested in festivals and events at Gardens by the Bay. How do we receive notifications for these events?

Thanks for your interest in our Gardens’ festivals and events. We have a free Gardens monthly eNewsletter, which provides the latest Gardens news, events and activities to the general public. Click here to subscribe to the free eNewsletter.

We are interested in festivals and events at Gardens by the Bay. How do we receive notifications for these events?

Thanks for your interest in our Gardens’ festivals and events. We have a free Gardens monthly eNewsletter, which provides the latest Gardens news, events and activities to the general public. Click here to subscribe to the free eNewsletter.

What are the terms and conditions for the corporate membership packages?

Please click here to view the terms and conditions.

Membership Packages

What packages do you offer for corporate membership and what is the price?

The packages and fees for our corporate membership are as follows:

Corporate Membership Price (before GST) GST Price (including GST)
3-card package $8,411.22 $588.78 $9,000
2-card package $6,355.14 $444.86 $6,800

How many cards do you issue under a corporate membership?

Two or three cards will be issued depending on the corporate membership package your organisation opt to take up.

Corporate Membership Price (before GST) GST Price (including GST)
3-card package $8,411.22 $588.78 $9,000
2-card package $6,355.14 $444.86 $6,800

Membership Benefits

What are the privileges and benefits of your corporate membership programme?

Our corporate membership is valid for one (01) year from date of card issue. Here are the membership privileges and benefits:

Privileges and Benefits:

1. Cardholder and up to 3 accompanying guests can enjoy complimentary admission to Flower Dome, Cloud Forest and OCBC Skyway, once per ticketed attraction per day.
2. Cardholder can enjoy discounts at participating Gardens by the Bay Gift Shops and participating F&B outlets indicated on our corporate membership website, gardensbythebay.com.sg/corporatefriends.
3. Cardholder can enjoy discount off the usual price for the purchase of two-conservatories tickets (Flower Dome & Cloud Forest) for additional guests – 20% off Singapore Resident Rate and 10% off Standard Rate. Limited to a maximum of 4 tickets per transaction day and only for onsite purchase at GB Ticketing.
4. Cardholder can enjoy discounted price on Floral Fantasy tickets (Cardholder + up to 3 accompanying guests’ own use only) – Adult Ticket $9 (U.P. $20), Senior Ticket $7 (U.P. $20), Child Ticket $7 (U.P. $12). Each Cardholder can purchase a maximum of 4 discounted tickets per transaction.

Terms and conditions of our corporate membership programme apply. For details on the corporate membership privileges, click here.

What are the privileges and benefits of your corporate membership programme?

Our corporate membership is valid for one (01) year from date of card issue. Here are the membership privileges and benefits:

Privileges and Benefits:

1. Cardholder and up to 3 accompanying guests can enjoy complimentary admission to Flower Dome, Cloud Forest and OCBC Skyway, once per ticketed attraction per day.
2. Cardholder can enjoy discounts at participating Gardens by the Bay Gift Shops and participating F&B outlets indicated on our corporate membership website, gardensbythebay.com.sg/corporatefriends.
3. Cardholder can enjoy discount off the usual price for the purchase of two-conservatories tickets (Flower Dome & Cloud Forest) for additional guests – 20% off Singapore Resident Rate and 10% off Standard Rate. Limited to a maximum of 4 tickets per transaction day and only for onsite purchase at GB Ticketing.
4. Cardholder can enjoy discounted price on Floral Fantasy tickets (Cardholder + up to 3 accompanying guests’ own use only) – Adult Ticket $9 (U.P. $20), Senior Ticket $7 (U.P. $20), Child Ticket $7 (U.P. $12). Each Cardholder can purchase a maximum of 4 discounted tickets per transaction.

Terms and conditions of our corporate membership programme apply. Please refer to our corporate membership website for details.

Which are the F&B outlets and gift shops in Gardens by the Bay that we can enjoy discounts and what are the discounts?

For the latest updates on our participating F&B and gift shop discount privileges for corporate membership cardholders, click here.

Do corporate membership cardholders enjoy complimentary parking, auto-rider, outdoor Gardens audio tours and shuttle services?

Complimentary parking, auto rider, outdoor gardens audio tours and shuttle services are not part of the privileges for corporate membership. For more information on the privileges and entitlements of our corporate membership, click here.

How do we enjoy our corporate membership privileges at participating F&B outlets and gift shops at Gardens by the Bay?

Simply present your corporate membership card to the outlet staff at the point of payment. Do note that the discount privilege is only applicable to the corporate cardholder. Terms and conditions of the respective F&B outlets and gift shops apply. 

Do corporate membership cardholders enjoy complimentary parking, auto-rider, outdoor Gardens audio tours and shuttle services?

Complimentary parking, auto rider, outdoor gardens audio tours and shuttle services are not part of the privileges for corporate membership. For more information on the privileges and entitlements of our corporate membership, please refer to gardensbythebay.com.sg/corporatefriends. 

Are corporate cardholders entitled to ticketing promotions and giveaways?

As part of the privileges under Corporate FoG membership, corporate membership cardholders can enjoy the following discounts on tickets:

1. Cardholder can enjoy discount off the usual price for the purchase of two-conservatories tickets (Flower Dome & Cloud Forest) for additional guests – 20% off Singapore Resident Rate and 10% off Standard Rate. Limited to a maximum of 4 tickets per transaction day and only for onsite purchase at GB Ticketing.

2. Cardholder can enjoy discounted price on Floral Fantasy tickets (Cardholder + up to 3 accompanying guests’ own use only) – Adult Ticket $9 (U.P. $20), Senior Ticket $7 (U.P. $20), Child Ticket $7 (U.P. $12).

3. Each Cardholder can purchase a maximum of 4 discounted tickets per transaction. 20% off the usual price when they purchase additional day tickets to Flower Dome and Cloud Forest (not applicable for OCBC Skyway) (limited to up to 5 tickets per attraction per day). Ticketing promotions and giveaways are not applicable to Corporate FoG Cardholders, unless otherwise stated.

Other Ticketing promotions and giveaways are not applicable for corporate cardholders, unless otherwise stated.

Use of Corporate Membership Card

How do we use the corporate membership card to enter Flower Dome, Cloud Forest and OCBC Skyway?

Both the corporate membership card and employee pass must be presented at the entrance of each of the ticketed attractions (Flower, Dome, Cloud Forest and OCBC Skyway). Each card grants complimentary admission to the cardholder and up to 3 accompanying guests, once per ticketed attraction per day. 

Can we use the corporate membership card to enter the Flower Dome for an unlimited number of times in a day?

Each membership card can only be utilised once for each ticketed attraction per day.

I have brought along one corporate membership card. My 3 accompanying guests and I would like to exit one of the ticketed attraction (e.g. Flower Dome or Cloud Forest) for lunch and re-enter again. Are we able to do that?

Yes, you can. You can request our staff stationed at the exit of Flower Dome, Cloud Forest or OCBC Skyway for a re-entry stamp, which allows you and your guests unlimited re-entries for the day. 

I have brought along one corporate membership card, and we have more than 3 accompanying guests. Do we enjoy discounts on purchase of additional ticket(s) for our additional guests?

Each corporate membership cardholder and up to 3 accompanying guests can enjoy complimentary admission to Flower Dome, Cloud Forest and OCBC Skyway, once per ticketed attraction per day.

Should you have more than 3 accompanying guests, you can enjoy discount off the usual price for the purchase of two-conservatories tickets (Flower Dome & Cloud Forest) for additional guests – 20% off Singapore Resident Rate and 10% off Standard Rate. Limited to a maximum of 4 tickets per transaction day and only for onsite purchase at GB Ticketing (discount is not applicable for OCBC Skyway).

 

I have more than 3 accompanying guests, and the 4th and 5th guests are foreigners. What is the discount if I purchase two-conservatories (Flower Dome and Cloud Forest) day tickets for my 4th and 5th guests using my corporate membership card?

10% off Standard Rate for two-conservatories tickets.  

Some of our employees do not have an employee pass. What do we do?

To facilitate the visit to Gardens by the said staff without employee pass, your HR department can issue a temporary employee pass to the said employee. The said employee will need to present the corporate membership card, temporary employee pass and a photo ID to gain complimentary admission to our ticketed attractions (Flower Dome, Cloud Forest and OCBC Skyway).  

Payment

What payment modes do you accept?

Online payment, bank transfer, GIRO, cheque

What are the payment terms?

Full payment must be made before we are able to proceed to process/print your corporate membership cards. For organisations under vendors@gov, the payment terms under vendors@gov apply.  

Renewals

How do we check our corporate membership expiry date?

Your membership validity period is indicated at the back of your membership card.

When should we renew our corporate membership?

You can renew your membership any time before it expires. Your renewed membership will commence on the expiry date of your current membership.

How is the date of membership expiry determined when I sign up and renew my membership?

For new sign-ups, the membership expiry date will be one (01) year from the date of card issue. For renewals, the renewed membership expiry date will be one (01) year from the current membership expiry date.

We have renewed our corporate membership and have not collected our renewed cards. Can we still use our current membership cards?

Yes, you can use your current membership cards till the expiry date printed on the card. Please destroy the cards upon its expiry.

Card Collection

Where do I collect our corporate membership card?

The authorised company representative can collect your company’s corporate membership card from our Ticketing Hub (TA Counter) at The Canopy. Proof of identity may be requested by Gardens by the Bay at the time of card collection. 

When will our corporate membership card be ready for collection?

It will take an estimated 7 – 14 working days upon successful payment received by Gardens by the Bay to create your membership account/cards. For organisations under vendors@gov, it will take an estimated 7 – 14 working days upon order confirmation in the vendors@gov system.

You should receive a card collection notification email from us upon successful processing of your application. Upon receipt of the email, please arrange to collect your membership cards at our Ticketing Hub (TA Counter) at The Canopy, opposite Friends of the Gardens Centre. Do bring along your company ID card and a copy of / show the email to our staff for verification. The Centre is open daily, from 9.00am – 8.00pm.

Do let us know via email: corporatefriends@gardensbythebay.com.sg if you do not receive the card collection notification email after the aforementioned lead-times.

Can you send me my membership card by courier?

Membership cards are for self-collection at our Ticketing Hub (TA Counter) at The Canopy. For companies who wish to receive their membership cards by courier, you can self-arrange for your courier company to collect the card(s) on your behalf at our Ticketing Hub (TA Counter) at The Canopy, opposite Friends of the Gardens Centre. Your courier will be required to present our notification email and a card collection authorisation letter (with your company letterhead), before our staff can issue the card(s). 

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